1.1. We work to ship out orders with 48 - 96 hours after the order has been placed, this is to allow time for the orders to be printed and pacakaged. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 72 hours longer than our standard times to ship orders.
1.2. We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct.
2.1. Paid shipping costs are calculated at checkout and are based on the weight of your package.
2.2. Delivery dates for ‘Free’ shipping are not guaranteed. We are not responsible for the package once tracking shows that the package has left our warehouse.
2.3. Packages to the UK are shipped via Evri, Royal Mail or DPD and the various options available are presented at checkout, for international orders they will use local couriers.