Terms and Conditions

1. Definitions

1.1. "Supplier" means Alexander Way B

1.2. "Goods" means the goods or services supplied by Alexander Way B

1.3. "Customer" means the person or company who purchases or agrees to purchase goods or services from Alexander Way B

2. General

2.1. These terms and conditions of sale apply to all goods supplied by the Supplier.

2.2. No contract exists between the Customer and the Supplier for the sale of any goods or services until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.

2.3. An acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the Goods will not take place until after your payment is taken and you receive your confirmation of payment. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

2.4. The Supplier may change these terms and conditions of sale without notice to you in relation to future sales.

2.5. The contract is subject to your right of cancellation.

2.6.The Supplier reserves the right the decline any order for any reason.

3. Description of the goods

3.1 The description and price of the goods you order will be as shown on the Supplier’s website at the time you place your order.

3.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible.

3.3 Products, Software, Licenses, Subscriptions and Services may be subject to additional Terms and Conditions or usage limitations.
3.4 Due to the lighting of screens and colour accuracy, the printed images can vary from what you see on the website.

4. Price of the Goods

4.1 Every effort is made to ensure that prices shown on the Supplier’s website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 7 days of informing you of the error, the order will be cancelled and you will be notified by email. If you cancel your order 24 hours after the order was placed, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your credit/debit card for the goods.

4.2 In addition to the price, you may be required to pay.

4. Cancellation/Refunds

4.1 If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.

4.2 Orders will be held for 24 hours from when they are placed, within these 24 hours you are able to request a cancellation and refund, after the 24 hours has passed, no refunds or cancellations will be allowed.

4.3 All sales are final and no refunds will be given due to the nature of print on demand